Can I run a monitoring session at any time?

Monitoring sessions can only be performed according to your prescribed care plan.

Your care plan and prescription outline how frequently as well as what dates and times you can do your sessions. Your first session cannot be done until you are trained to put on the INVU band (step-by-step instructions on how to wear) and have completed account set up on your mobile device. Please ensure you have completed your training program before your first scheduled session.

If you have questions or concerns regarding when you should be monitoring, please contact your healthcare provider.

If you are unable to run a monitoring session during your scheduled time, please contact support@nuvocares.com.