logging into INVU Pro

Having trouble logging into INVU Pro?

This article will go over how to reset your password or helpful reminders for when you are trying to log into your INVU Pro account.

Helpful tip: Make sure you aren't on CAPS LOCK while trying to log into your account. Always double check our password matches exactly from when you created your account.

Depending on the error message you get while trying to log in to your account will point us in the right direction for what to do next.

The table below will give some explanations on what might be the cause of your log-in error:

Error Message	Explanation	What do to next?
The email or password is not correct.	Invalid email (non-existing user) Invalid password (existing user with incorrect password)	Contact Nuvo support to verify account status Reset password using the "Forgot Password" link on the log in page
Account blocked. Please check your email.	User blocked due to high number of log in attempts	Contact Nuvo support to verify account status
Failed to login. Please refer to support service.	Other	Contact Nuvo support to verify account status