INVU band will not connect to app:
Having trouble connecting your band to the INVU app? Here's a guide that can help!
Some potential causes for this problem can be due to the following:
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The INVU Sensor band is turned off
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Bluetooth connection is disabled on your device
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The band and the device are not within in range of each other
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The band was automatically shut off due to no activity
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The band is not charged enough to complete a session
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There is a problem with pairing the band to your device
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Your phones permissions needed to run the app were not granted
LED Light Indicator Color:
Blinking RED: Band battery is not charged enough.
Troubleshooting: Charge the band until a stead green light appears. This means the band is fully charged and ready for use.
Steady GREEN: Band is charged and ready for use. This can indicate that there is a pairing issue with the device and the band.
Troubleshooting: See below for in-depth troubleshooting.
Steady RED: Band malfunction
Troubleshooting: Try turning band off and on again. If light is still a steady red, contact support.
If your band controller has a steady green light, this means the band is ready for pairing and use. Check out the article below for instructions on how to connect the INVU Sensor Band to the app: