Experiencing Bluetooth connectivity issues?
What to do if you are experiencing Bluetooth connectivity problems while getting started with your monitoring session.
Are you getting a "Poor Bluetooth connectivity" message in your INVU app while trying to start or during a remote monitoring session?
Below are some tips on how to solve a poor Bluetooth connectivity problem:
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Make sure your phone is close to your INVU Sensor Band, less than 16 feet, with no obstacles in between.
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Make sure no other app or device is heavily consuming the Wi-Fi bandwidth (e.g. YouTube, games, etc.) or connected to Bluetooth through your phone.
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Ensure that other devices in your vicinity are not connected to Bluetooth (e.g. wireless speakers, laptops, etc.)
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Avoid making or receiving calls during a session